Troubleshooting Guide
Experiencing issues with your digital library? Let’s fix that.
Common Issues
- Download link doesn’t work: Ensure you are using a modern browser. Some corporate firewalls may block direct downloads.
- File format not supported: Check our “Compatible Devices” page. You may need to install a free EPUB reader.
- Missing pages in ebook: Delete the file and re-download it using your original link to ensure a complete transfer.
Still stuck? Reach out to us at support@powerebooks.com.