Get in Touch
Whether you're looking for a rare edition or need help with a digital download, our team is ready to assist.
Contact Information
Our support team is available Monday through Friday, 9am to 6pm EST. We strive to respond to all inquiries within 24 hours.
Headquarters
123 Literary Lane, Suite 400
Booktown, NY 10012
Phone
+1 (555) 123-4567
Toll-free within the US
Send us a Message
Frequently Asked Questions
Q. How do I download my ebook?
Immediately after purchase, you will receive an email with a secure download link. You can also access your downloads from your account dashboard if you are a registered member.
Q. What formats are available?
Most of our titles are available in standard EPUB format, which is compatible with Apple Books, Google Play Books, and most e-readers. We also offer PDF for design-heavy books.
Q. Can I return an ebook?
Due to the nature of digital products, we generally cannot offer refunds once the file has been downloaded. However, if the file is defective, please contact us for a replacement.
Q. Do you ship internationally?
Yes! For our physical "Collector's Editions", we ship to over 50 countries. Shipping times vary from 7-21 days depending on your location.